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b-rightsource offers 360° ServiceNow business solutions – from process consulting to implementation
ServiceNow application development and integrated Service Portals
ServiceNow Services in Switzerland and the EU

With our product KeyUser Pro for SAP we offer our own cloud solution for SAP Service Management based on ServiceNow. It is not only a tool but a comprehensive business solution that covers SAP support, customizing, and change & project requests. It contains pre-configured roles and governance models, processes, and approvals for an effective SAP support organization. The solution includes SAP interfaces for seamless process integration.

We are business oriented. As an SAP Technology and ServiceNow Premier and Platform Partner we support you in analyzing your internal business processes to transform them into efficient solutions based on ServiceNow. Our focus is on the digitization of business processes and integration with ERP systems.

We develop your own ServiceNow solutions tailored to your needs and program interfaces to third-party systems like the integration of ServiceNow with the actual SAP Cloud ALM product for an integrated Requirement- and Change Management.

KeyUser Pro for SAP

KeyUser Pro for SAP

KeyUser Pro for SAP is a business solution for supporting the Application Service Management. Best practice processes and governance models from existing SAP organizations and projects…

KeyUser Pro – SAP Cloud ALM Integration

KeyUser Pro – SAP Cloud ALM Integration

The Solution offers a technical as well as a functional interface between ServiceNow and SAP Cloud ALM. SAP Cloud ALM will be…

KeyUser Pro – SPM Integration

KeyUser Pro – SPM Integration

KeyUser Pro – SPM Integration is an enhancement of our product KeyUser Pro for SAP. It is intended for customers that want to integrate SAP Service Management with

Project Management

Project Management

A transformation of services or tasks require a solid preparation for your company. We will accompany you very closely during that phase so that a seamless transfer of services …

Our approach

Our approach

We follow a holistic approach when we are going to optimize your Service Management. It is based on a combination of process optimization, role models, and governance. This will be …

Partners

Partners

During implementation of our solutions we can also activate our partner network, so that we are able to react on any request that goes beyond our solution portfolio. ServiceNow provides …

Our Company

Our Company

We are a young and dynamic team that has set its target to optimize the Service Management in your company. We are a Swiss-based company and we offer Consulting Services Europe-wide

Management

Management

Our management has extensive experience in all IT related affairs in IT Management and operation and understands very well your issues of your day-to-day work in your role as IT …